Cupcake ordering FAQs

We ask for a minimum of seven days for standard orders. Custom designs need at least two weeks, and orders of 100+ pieces typically need four weeks to allow for design, sourcing and production. See custom orders for the full process.

Our minimum order is 12 cupcakes. Corporate, awareness-day and event orders have no upper limit and are quoted individually — explore our corporate cupcake options.

Rush orders inside our standard lead times are considered on a case-by-case basis. Please contact us with your date, quantity and design brief and we will confirm what's possible.

Complete our custom order form with your event details, quantities, colours and inspiration images. You'll receive a tailored design proposal and quote, subject to availability. Bookings are secured with a deposit.

Yes. Buttercream and edible toppers can be colour-matched to your brand, event palette, invitation or nursery scheme. Share reference images and hex codes where possible.

Yes. We produce edible logo toppers for corporate cupcakes, product launches and awareness campaigns — see our corporate & events page. High-resolution PNG, SVG, PDF, AI or EPS files work best.

Yes. Both the custom order form and corporate enquiry form accept multiple image uploads so we can understand your vision.

Absolutely. Uniform-design cupcake boxes are ideal for corporate gifting, product launches and awareness campaigns.

Yes. Mixed-design boxes work beautifully for birthdays, baby showers and dessert tables. Design combinations are confirmed at the quoting stage.

Pickup is available from our registered home-based studio in Redland Bay by appointment. The exact address is shared once your order is confirmed — see cupcake pickup and delivery information.

Yes. We regularly deliver to Brisbane suburbs including the CBD, South Brisbane, East Brisbane, Wynnum, Manly, Carindale, Tingalpa and Cannon Hill. Full details are on the delivery areas page.

Delivery to Logan suburbs such as Springwood, Shailer Park, Daisy Hill, Loganholme, Beenleigh and Cornubia is often available and quoted with each enquiry.

Delivery to the northern Gold Coast — Yatala, Ormeau, Pimpama, Coomera, Upper Coomera and Helensvale — is considered for larger and event orders. Availability depends on date, quantity and travel logistics.

Delivery is quoted individually based on postcode, order size and time-of-day. Fees are confirmed in writing before your order is finalised.

Yes. Corporate cupcakes, awareness-day cupcakes and full dessert tables can be arranged for delivery across Brisbane, Redlands, Logan and the northern Gold Coast — request a tailored quote via our corporate & events page.

Standard cupcakes are baked in a full-size wrapper and take a generous buttercream swirl. Mini cupcakes are bite-sized — ideal for grazing tables, dessert stations and cocktail-style events. You can choose Standard or Mini as a style option on our Classic Cupcakes page.

Yes. Cake pops and cakesicles are both popular additions to dessert tables, corporate gifting boxes and children's birthdays.

Absolutely. Mixed dessert tables combining cupcakes, mini cupcakes, cake pops and cakesicles are one of our specialties — request them together on the custom order form.

Yes. From intimate celebrations to large-scale corporate events, every order is made fresh, professionally prepared and finished with meticulous attention to detail. Whether you require twelve cupcakes or several hundred, every order receives the same commitment to freshness, presentation and quality.

Yes. Individually boxed cupcakes are ideal for conferences, staff gifting, awareness campaigns and grab-and-go functions. Standard multi-cupcake bakery boxes are included in every quote; individual packaging is quoted based on your requirements.

Yes. We provide tax invoices and accept EFT for corporate clients. ABN 86 055 374 220.

Yes. We regularly create awareness-day cupcakes for R U OK? Day, International Women's Day, Harmony Week, Pride Month, Men's Health Week, Breast Cancer Awareness, Daffodil Day, ANZAC Day and Australia Day — explore our corporate & events page.

For orders of 100+ pieces, please allow four weeks. For high-profile campaigns, we recommend booking as early as possible to secure your date.

Gluten-free options are available in White Chocolate, Chocolate and White Choc/Raspberry. We do not currently cater to vegan, dairy-free or egg-free requests. See our full Dietary Information.

No. Sweet Exchange Cakery is a registered home-based kitchen in Redland Bay where gluten, dairy, eggs, soy, peanuts, tree nuts and other common allergens are handled. We cannot guarantee any product is completely free from trace allergens or cross-contamination. Every customer acknowledges our Dietary Information at checkout.

Buttercream products are best kept cool and eaten within 48 hours. Bring cupcakes to room temperature 20 minutes before serving. Full storage instructions are shared with your order.